Special Orders, Custom Made, All SALE items, bodysuits, and swimsuits are NON RETURNABLE. NO EXCEPTIONS.
All items indicated to be instock are shipped on the same day if the order is placed before 1:00 PM Eastern Time. Instock items ordered after 1:00 PM Eastern Time will be shipped on the following business day. If you are not completely satisfied with your purchase you may returned within 5 days of receipt in their original packaging and in unworn and unwashed (free of any stains from makeup, deodorant, or wear) for store credit or exchanges only (Excludes Special, Sale orders, bodysuits, and swimsuits). PinkButterfliBoutique will not accept any returns after 5 days. We do not give refunds, unless an error was made on our end. Please notify PinkButterfliBoutique by phone or email before the return because a Return Authorization (RA) is required before doing so. PinkButterfliboutique will email you return form that must be filed out and returned it along with the item/s. We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit. Credit issued or exchanges will not include original shipping charges. If you are exchanging your items you must pay for the shipping cost for your new product/s. Credit for your return merchandise will be processed once product is received. Please allow 1-5 business days for return processing. Once your return has been processed, you’ll be issued store credit in the form of a Coupon Promo Code via email. Store credit covers original purchasing price only and not the shipping. Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility. A restocking fee will be assessed on orders that are returned due to an “un-deliverable” address. We reserve the right to not accept a return. You may not return items that were at all damaged or worn. Which is why all products are check for any damages before shipping them out. We are not responsible for stolen packages. Every package is insured and you must sign for your package so please make sure someone is home when package is delivered. We are also not responsible for any custom duties for international shipping. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with is positive one.