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If your questions aren’t answered here, please contact us at PinkButterfliBoutique. We’re happy to help!

What are the charges for ordering form PinkButterfliBoutique?

There are no charges for ordering from PinkButterfliBoutique

What are the payment methods used on PinkButterfliBoutique?

PayPal. If you don’t have a PayPal account, when you click on PayPal scroll down and it will give you the option to click pay with Debit card/credit card

How long after I place my order will it ship?

Majority of all orders arrive between 3-15 business days, please allow up to 15 business days. We offer express shipping via USPS. The orders must be placed by 1 pm PST to be processed same day.

What company does PinkButterfliBoutique use to ship packages?

We offer USPS Priority mail and Priority Express, both domestic and internationally.

How long does shipping within the US take?

Majority of all orders arrive between 3-15 business days, please allow up to 15 business days. We offer express shipping via USPS. If items are in-stock orders must be placed by 1 pm PST to be processed same day. We do not offer express shipping on Custom Made pieces

*Please allow up to 24 hours when the item is in stock (with the exception of weekends and holidays) to process and ship your order. Weekends and Holidays are not considered a business day.

Do you refund shipping fees?

Shipping fees are non-refundable.

What are your shipping and handling rates?

Shipping and handling rates vary depending on the destination of the order and are based on the total cost of the order. All shipping costs are calculated using a U.S. Postal Service shipping module. 

How will I know that you have received my order?

After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

How do I change the quantity of a particular item in my cart?

First, click on the “View cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart, as well as the quantities that you have chosen for each item. To change the quantity of an item in your cart, move your cursor to the box that appears under the “Qty” header for this item and type in the quantity desired, then click the “Update cart” link. Once you do this, the quantity and associated dollar amount (if applicable) will automatically change and reflect the correct amounts for both the quantity and the cost.

How do I remove items from my cart?

First, click on the “View cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” check box to the left of the item description and then click “Update cart” in the lower-right corner to have your changes reflected.

How do I add items to my cart?

To add a item to your cart, navigate to the page of the item you are interested in and then choose your desired item. When you click the “Add to Cart” link, you will be brought to your “Shopping cart” page where you can then enter the quantity of the item that you would like to order using the “Qty” field on the right side of the screen. After you have entered a quantity, you can continue shopping or choose to complete your order.

How do I view what’s in my shopping cart?

To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.

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